Payment Options
Got the Monday Blues? We do, too.
At Carteret-Craven Electric Cooperative, we feel your pain. We strive to answer your call promptly, accurately and efficiently. However, just like you, we have our bad days – Mondays, in particular – when there just aren’t enough people to answer each call on the first ring or two, forcing you to wait on hold.
If you are accustomed to calling our office to pay your bill, we encourage you to consider one of several other convenient options outlined below.
You've Got the Power
PowerPay 24 offers online account payment and information services for members with Internet access and an e-mail account. You can sign on, check your account and pay your bill online anytime. You get added peace of mind knowing your account will be credited immediately. You can use an e-check, debit card or credit card, and there’s no fee for this service.
You also can use PowerPay 24 to view your account, including billing and usage history.
Get started by clicking the PowerPay 24 icon. You will be guided through the simple signup process on our secure site. All personal information is encrypted to keep your personal information safe.
* Updating your information on the PowerPay24 site will not update Automatic Bank or Credit Card Draft. You must contact us at 252.247.3107 to make changes for those payment options.
Automatic Bank Draft
You can forget about paying your electric bill if you sign up for Automatic Bank or Credit Card Draft. It’s safe and convenient. You don’t need a stamp and don’t have to make a trip to the post office or our office.
We draft your monthly electric payment from your checking, savings or credit card account on a specified draft date. You're regular paper bill will continue to arrive in the mail so you can mark your checking account register.
To sign up call one of our customer service representatives at 252.247.3107 or 1.800.682.2217. Or print and fill out the form here.
* Updating your information on the PowerPay24 site will not update Automatic Bank or Credit Card Draft. You must contact us at 252.247.3107 to make changes for those payment options.
Bill paying doesn’t get much easier than that.
Equalize Your Payments
Wouldn’t it be nice to know just what your electric bill is going to be each month? With the cooperative’s budget billing, your monthly electric bills are totaled for the year and then divided into twelve equal payments. For new accounts, we estimate monthly usage. Either way, you can have peace of mind in knowing what your electric bill will be each month.
We periodically check the account to make sure the amount you are paying does not differ greatly from your actual usage. If it does, then we will let you know in time to make an adjustment that won’t hit you all at once at the end of 12 months.
To sign up, call one of our customer service representatives at 252.247.3107 or 1.800.682.2217.
Office Locations:
NEWPORT
1300 Highway 24
PO Box 1490
Newport, N.C. 28570
HAVELOCK
450 McCotter Boulevard
Havelock, NC
HARKERS ISLAND
849 Island Road
Harkers Island, NC